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Reviews

7.4 Review score
Score Breakdown
Cleanliness
7.3
Comfort
7.3
Property location
8.1
Facilities
7.2
Staff
7.9
Value
6.7
Reviews
    Xiao Ting Ang
    sg
    9.6
    20 February 2018
    Dated facilities. Not very exciting onsen. No onsen view.
    Bus stop right outside. Nice onsen. Big room. Fireworks right outside lake facing room. Delicious buffet dinner and spread.
    Francis
    sg
    9.2
    16 February 2018
    There are no comments available for this review.
    bersamalaira
    my
    7.9
    8 February 2018
    There are no comments available for this review.
    LEI
    jp
    9.2
    7 February 2018
    Not so many types of hot spring in the hotel. Washbasin in the room rather than in the bathroom.
    The dinner buffet was extremely good and you have so many options. It is close to the lake and convenient to have fun along the lake. There is a shop inside the hotel and a convenience store just outside the hotel. Furthermore, there is a kids-corner on the lobby floor which provides toys, snacks etc. for the kids and my son loves it very much. The hotel is just opposite to the light tunnel which is an event in winter and it is very beautiful and a good place for taking photos. The hotel is very near to the bus stops although a bit far from the bus terminal.
    Budsaba
    th
    8.3
    6 February 2018
    Lovely location and lake view bedroom
    Rohan
    au
    9.6
    27 January 2018
    Pretty place
    hk
    8.3
    22 January 2018
    Ventilation is not good. Hot in room even in winter time
    Nice dinner and onsen
    Naomi
    sg
    9.2
    10 January 2018
    There are no comments available for this review.
    my
    7.5
    7 January 2018
    Value for it
    Good & comfortable
    Naomi
    sg
    9.6
    6 January 2018
    There are no comments available for this review.
    Manu
    sg
    8.3
    1 January 2018
    Loved it
    No wifi in room . And only twin bed
    Breakfast , staff , location and half board options in the price
    Ailis
    sg
    8.8
    31 December 2017
    Very strict about checkout timing and got charged for checking out late.
    Dinner and breakfast included. Onsen within hotel.
    Jianxi
    sg
    6.2
    25 December 2017
    The building and the rooms is old
    The foods is nice
    J
    th
    4.2
    20 December 2017
    To expensive compare to what u take
    Super old decrorate room and super expensive
    Just location&view
    Wai Kit Ivis
    hk
    2.9
    11 December 2017
    All my luggage, clothing having smell of cigarettes
    Too bad, smell of cigarettes fill in room and all towel also. Requested change room but rejected due to very full of hotel and explain do not distinguish smoking room or non smoking room. Never select this hotel next time.
    Grace Ngan
    sg
    8.3
    9 December 2017
    Though the room is spacious, it is not well heated. The toilet is very chilly in the winter
    sumptuous and luxurious buffet dinner and the wonderful outdoor onsen that overseeing Lake Toya. A good ryokan experience
    Kee Chow
    my
    5.0
    27 November 2017
    Not comfordable
    The bed and toilet
    The breakfast terrace
    jp
    4.6
    26 November 2017
    Over priced for Japanese standard
    Old and run down rooms
    Ta-Chieh
    au
    10
    22 November 2017
    Nice breakfast and dinner buffet with awesome hot springs views
    Nothing
    Hot springs and dinner buffet
    信修
    tw
    10
    18 November 2017
    Great
    Wify in room
    Hot springs view is excellent
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