Reviews

7.4
Review score

Score Breakdown

Cleanliness
7.3
Comfort
7.2
Property location
8.1
Facilities
7.2
Staff
7.8
Value
6.7

Reviews

    Tanongkiet
    th

    Review score

    6.7
    18 April 2018
    The room doesnt look like what they provide online. Each room doesn’t have the same facilities as they didn’t say durig the booking process.
    Location is great. Dinner and breakfast buffet are nic enough to replace for their poor old rooms.
    Vimonrat Jed
    th

    Review score

    7.9
    18 April 2018
    Good view&location
    au

    Review score

    10
    19 March 2018
    Nice view of the lake. Large rooms with comfortable beds.
    Kathleen
    sg

    Review score

    5.0
    15 March 2018
    Room had very bad tobacco smell especially on the bed linens, pillows, toilet even though we had booked a non-smoking room. Property could do with a renovation - Railings were rusty, wallpaper torn etc.
    Nice view of the lake from the room. Good onsen.
    Caleb
    sg

    Review score

    5.0
    10 March 2018
    There are no comments available for this review.
    Ana
    id

    Review score

    10
    8 March 2018

    Very Enjoyable

    The lake view is excellent
    Meng Hiang
    sg

    Review score

    4.6
    26 February 2018

    No value for mone and need to be honest about "view".

    For the price I paid, its no where near compared to other places I stayed during the period. Too expensive for an old room, in a far away corner. The East wing had to go all the way to the back end to take an old elevator up and walk backward to my room. The room fixture was of the '80, clean but old and no WIFI to all rooms. The only WIFI available is in the lobby. The with buffet was not up to standard compared to other hotels where I paid lesser. You can tell there is a little less on quality.
    Close proximity to the shore of the lake.
    wvw
    cn

    Review score

    5.8
    26 February 2018

    disapointed

    smell of smoke inside the room is seriously bad staff of the hotel can barely understanding English and not willing to help. All the informations inside the hotel are ONLY written in Japanese. The food of the buffet dinner is terriable.
    the room is big and comfortable the hot spring is good but milk and tea is not free of charge like most of the Japaneae hot spring hotel.
    Xiao Ting Ang
    sg

    Review score

    9.6
    20 February 2018
    Dated facilities. Not very exciting onsen. No onsen view.
    Bus stop right outside. Nice onsen. Big room. Fireworks right outside lake facing room. Delicious buffet dinner and spread.
    Francis
    sg

    Review score

    9.2
    16 February 2018
    There are no comments available for this review.
    bersamalaira
    my

    Review score

    7.9
    8 February 2018
    There are no comments available for this review.
    LEI
    jp

    Review score

    9.2
    7 February 2018
    Not so many types of hot spring in the hotel. Washbasin in the room rather than in the bathroom.
    The dinner buffet was extremely good and you have so many options. It is close to the lake and convenient to have fun along the lake. There is a shop inside the hotel and a convenience store just outside the hotel. Furthermore, there is a kids-corner on the lobby floor which provides toys, snacks etc. for the kids and my son loves it very much. The hotel is just opposite to the light tunnel which is an event in winter and it is very beautiful and a good place for taking photos. The hotel is very near to the bus stops although a bit far from the bus terminal.
    Budsaba
    th

    Review score

    8.3
    6 February 2018
    Lovely location and lake view bedroom
    Rohan
    au

    Review score

    9.6
    27 January 2018

    Pretty place

    hk

    Review score

    8.3
    22 January 2018
    Ventilation is not good. Hot in room even in winter time
    Nice dinner and onsen
    Naomi
    sg

    Review score

    9.2
    10 January 2018
    There are no comments available for this review.
    my

    Review score

    7.5
    7 January 2018

    Value for it

    Good & comfortable
    Naomi
    sg

    Review score

    9.6
    6 January 2018
    There are no comments available for this review.
    Manu
    sg

    Review score

    8.3
    1 January 2018

    Loved it

    No wifi in room . And only twin bed
    Breakfast , staff , location and half board options in the price
    Ailis
    sg

    Review score

    8.8
    31 December 2017
    Very strict about checkout timing and got charged for checking out late.
    Dinner and breakfast included. Onsen within hotel.
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